Hi I need help with Our Barcode Scanners that doesn’t work on our newly purchased computers from HP with Windows7 Pro x64 Operating Systems. The brand and model of the barcode scanner is: Datalogic Heron D130 USB. When you connect the scanner to the USB port, Windows will try to install this as an HID, but it takes an unusually long time, about 7-8 seconds, to start up the device and install the drivers and comes up as unknown device in windows 'devices and printers' And the hand scanner is not working. Sometimes when switching USB port back and forth can I sometimes get the hand scanner to be recognized as a HID device or a Datalogic barcode scanner, it works fine until you restart the computer. Business Law Clarkson 12th Edition Powerpoint Free. After restart can’t the computer detect the Barcode scanner correctly without re-appears as unknown device.

Datalogic is a world-class producer of bar code readers, data collection mobile computers and vision systems. We offer innovative solutions for many industrial. View and Download Datalogic Heron D130 quick reference manual online. Heron D130 Barcode Reader pdf manual download. Datalogic Heron D130 USB. Please click 'Download' then download '64-Bit USB-COM Driver v.4.4.0.0' and. Download Film Kutunggu Jandamu Ganool Indonesia there. 'Unknown Device' USB Barcode scanner, Issue with USB.

I suspect that there is a Compatibility issue between barcode scanner and the USB controller card on the computers. I have tried to upgrade all the drivers available on and even (chipset drivers) but nothing has helped to resolve this issue Have tried newly purchased barcode scanners and Older “used” barcode scanners that works on other computers, but the problem remains.

I have found a workaround by connecting barcode scanner into a USB-hub and then connect the USB-hub to the computer. And let the USB-hub take care of the communication with the barcode Scanner. In this case, it takes about 2 seconds for the Barcode scanner to come up correctly in windows under 'devices and printers' and then works flawlessly, even after a reboot.

I have Googled after an answer after my issue but it seems I'm the only one experiencing this problem.?! Have bought more than 40 computers that have this problem. These were bought at different times and also from two different suppliers for Computer model are as follows HP ProDesk 400G1 P/N 5S21EA Specifikations: Does anyone have any idea what it could be wrong and how to fix this? Thanks in advance Sincerely Robert T. Hi, The problem is not power -related. We use passive USB Hubs that solves the problemon those computers.

(it will work with docks too, or if you have HP EliteDisplay E241 as we have thers an inbulit 2-port usb hub in the monitor that works.) The problem lies in the incompatibility between the Intel USB controller and hand scanner, may be related to USB 3.0 when you let an other usb-controller take charge in handshakeing (like an usb-hub) it works. Neither Intel or Datalogic want to acknowledge this error. Because of no one of the big companies want to acknowledge the problem or fix it, we personaly have chosen to move to a AMD platform / CPU instead of the Intel and now it works great!